Technical Service Personnel

Location Perth, Western Australia, Australia

Employment Level4 Professional (3+ years of relevant experience)

Posted21-Feb-2014

Expires07-Mar-2014

Job ID:#50702624

Company

FMC Technologies, Inc. (NYSE:FTI) is a leading global provider of technology solutions for the energy industry. Named by FORTUNE® Magazine as the World's Most Admired Oil and Gas Equipment, Service Company in 2012, the Company has approximately 18,400 employees and operates 30 production facilities in 16 countries. FMC Technologies designs, manufactures and services technologically sophisticated systems and products such as subsea production and processing systems, surface wellhead systems, high pressure fluid control equipment, measurement solutions, and marine loading systems for the oil and gas industry.

Department

Surface Department based out of Bibra Lake, Perth.

Responsibilities

This position will carry out surface wellhead installation, maintenance, troubleshoots, prepare equipment for the job onshore & offshore, provide technical supports to client onshore & offshore, perform tasks in the base as instructed by Area Field Service Manager or equivalent. This will also include job planning, HSE, communicating to respective department or key personnel [FMC & Clients] involves in the project or job.

Main Tasks

-Works independently to install new products and conducts repairs of FMC equipment insuring no rig lost time for our customers while controlling expenses and maintaining assets of FMC.
-Provides project start-up expertise, to include oversight during first installations.
-Assures all equipment, service tooling and spare parts are on location and ready to use and function fit prior to beginning each job.
-Records critical dimensions to ensure assembly will work and obtains or creates product running procedures.
-Provides “Project Support” as required, for all new projects which includes: attending design review for equipment and tools, reviewing installation procedures, assisting with project Factory Acceptance Tests and reviewing project training requirements for service personnel.
-Maintains communication with Company Representative on issues including job procedures, spare parts requirements, function fit and critical dimension measurements.
-Provides sales support through quality customer interface and keeps customer fully informed of all aspects of the job. Handles customer complaints in a professional manner.
-Completes Field Non-Conformance Reports (FNCR) forms as product problems are encountered.
-Assures all equipment and procedural defects are communicated back to FMC Service Management.
-Prepares and submits Field Service Orders and other region required reports after each job is complete. Completes a Tally book or other form to communicate procedures, spare parts, critical dimensions and customer questions and complaints.
-Understands and follows all FMC and customer safety requirements. Proactively pursues safe work practices, recommends safe work practices/procedures and participates in safety meetings and safety training.
-Assists with training of less experienced TSP’s.

Requirements

•Technical / Vocational / High School Diploma or Certificates.
•Mechanical background
•Wellhead and Christmas tree experience will be an advantage
•Offshore experience as Assistant Driller will be an advantage
•Customer service skills - communication skills, strong interpersonal and problem solving skills
•Able to work with minimum supervision
•Highly motivated with positive attitude, this is an entry level TSP role and trainees with right credentials will be considered.

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