Senior Product Mgr

Job Location: Sydney, New South Wales, Australia

Job ID: 00109207-1

If you are passionate about cloud and mobile offerings and interested in transforming the lives of accountants small businesses, join our team as a Senior Product Manager responsible for the QuickBooks Online Ecosystem, Australia. Intuit is leading the charge in revolutionising the way the world does business, so come join us if you’re interested in creating history! We are looking for creative problem solvers with a passion for innovation. Leverage your innate curiosity and strategic vision to develop innovative products that improve the lives of accountants and small businesses so profoundly that they can't imagine going back to the old way.

You will own our end-to-end product experience and employ your entrepreneurial mindset and leverage a broad array of analytical, interpersonal and leadership skills to identify, prioritize, and execute new opportunities to accelerate growth and revolutionise the marketplace. To be successful, you must be able to quickly establish rapport, credibility, and trust throughout the organisation at all levels and be viewed as a team player. You want to lead and make a difference in the lives of small businesses and accelerate Intuit’s growth.

Responsibilities

The Senior Product Manager, QuickBooks Online Ecosystem (SaaS and mobile) is responsible for leading our Australian QuickBooks product strategy, offering portfolio and roadmap. This key role in our international product management team will:

• Lead the Australian offering strategy and roadmap
• Think end-to-end by connecting all the pieces of the business (development, marketing, sales, support) to ensure the offering experience delivers world class customer delight
• Research, understand and draw insights on customers’ pain points and needs through methods such as “follow-me-to-home/office” visits, in-depth interviews, root-cause analysis, and other customer/market research techniques
• Lead innovation in products through “test and learn” mentality and think creatively about business models
• Lead through process excellence and demonstrate effective project management skills for complex projects as well as anticipate likely risks and implement mitigation plans
• Collaborate and lead cross-functional teams across a variety of geographies (regional marketing, sales and customer care)
• Develop and manage partnerships with external partners that enhance our SMB ecosystem
• Build business case for product changes with measurable impact
• Write detailed requirements and user stories, coordinating with PM and PD teams to execute
• Establish relationships with accounting and bookkeeping professionals and be the product evangelist
• Monitor the regional competitive landscape to understand our relative positioning and ability to deliver on our brand promise compared to competition
• Represent Intuit at industry events, conferences and trade shows and deliver presentations to accounting professionals, customers, and key stakeholders
• Keep up to date with Australian taxation & other legislation, accounting standards and industry trends

Qualifications

• 9+ years in a Product Management role designing and delivering world-class SaaS software products
• Accounting public practice experience preferred
• Demonstrated experience managing the end-to-end product experience for consumer or SMB offerings.
• Ability to develop and execute a successful product roadmap, backed by solid business cases
• Have a passion for unearthing customer insights and championing the voice of the customer
• Proven expertise leading cross-functional teams, including the ability to think and lead complex projects simultaneously
• Hands-on, hard-working and motivated by growing a business
• Excellent communication skills – both oral and written and a track record of working with senior management
• Ability to travel approximately 10% globally
• MBA preferable

Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune’s “100 Best Companies To Work For” and Fortune World’s “Most Admired Software Companies” lists. Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.

Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry. Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market – from QuickBooks®, Quicken®, and TurboTax®, to GoPayment, Mint.com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.

Discover what it’s like to be part of a team that rewards taking risks and trying new things. It’s time to love what you do! Check out all of our career opportunities at: http://jobs.intuit.com. Intuit is an Equal Opportunity Employer.