Posted Position Title Account Manager - Brisbane

Job Number	1846455
Business	GE Oil & Gas
Business Segment	Oil & Gas
About Us	GE Oil & Gas is a world leader in advanced technology equipment and services for all segments of the oil and gas industry, from drilling and production, LNG, pipelines and storage to industrial power generation, refining and petrochemicals. GE Oil & Gas also provides pipeline integrity solutions, including inspection and data management, and designs and manufactures wire-line and drilling measurement solutions for the oilfield services segment. As part of its customer focus and commitment, GE Oil & Gas exploits technological innovation from other GE businesses, such as aviation and healthcare, to continuously improve oil and gas industry performance and productivity. GE Oil & Gas employs more than 33,000 people worldwide and operates in more than 120 countries.
Career Level	Experienced
Function	Sales
Function Segment	Client, Account and Affiliate Origination and Management
Location(s) Where Opening Is Available	Australia
City	Brendale
Postal Code	4500
Relocation Expenses	No
Role Summary/Purpose	The Account Manager is responsible for day-to-day management of a portfolio of customers, ensuring a sound level of customer service and client retention is consistently achieved. This encompasses all assigned accounts and field service management related functions to ensure continuous production consistent with established standards.
Essential Responsibilities	• Close liaison with key stakeholders both internal and external; • Preparation of weekly and monthly reports; • Foster and develop new business and implement innovative sales strategies; • Introduce new products to current customers; • Support, participate and assist in product training and self-development. • Primary point of contact for assigned account(s) i.e. operations, engineering, materials and purchasing; • Oversee the execution in all aspects of the account agreement/contract; • Liaise closely with the key stakeholders on preparation of quotations, customer contracts and Field Support Services; • Network within the oil and gas industry; • Direct and participate in sales activities to maintain customer base, develop new customers and monitor customer satisfaction; • Provide feedback of field problems through preparations and processing customer performance reports (CPR’s); • Development and implement sales plans or strategies; • Review quote and sales contracts; and • Highlight, demonstrate and promote a full understanding of GE Q/HSE procedures.
Qualifications/Requirements	• A relevant degree or diploma; • Prior experience in a client management/account management role; • Robust sales skills; • Ability to identify best practice solutions and approaches to enhance customer experience and competitive position; • Ability to effectively work with multiple internal stakeholders to provide a seamless and efficient customer experience; • Exceptional communication skills, both written and verbal with the ability to articulate clear and concise messages to a wide variety of audiences ; and • Well-developed computer skills.
Desired Characteristics	• Experience within the Oil and Gas industry is desirable, but related industry experience will be considered; • Sound knowledge of the various API6A wellhead systems and their applications an advantage; • Mechanical aptitude and a knowledge of workshop skills beneficial; • Demonstrated ability to work under pressure, within tight timeframes, and with minimal supervision; and • Strong process orientation with the ability to effectively manage multiple process steps and stakeholders.