Wednesday, 29 January 2014

Posted Position Title Learning and Development Consultant - 8 month secondment

J 1922492
GE Capital
Capital - International
GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at www.ge.com


Experienced
Sales
Inside Sales Servicing
Australia
2150
No
Execute the agreed learning & development strategy for GEMI including design, facilitation and assessment of induction and Continuing Professional Development (CPD) for insurance specific training which may also include insurance specific SFE training. The role needs to consider all L&D touch points to ensure the programs maximize the compliance message and sales opportunities.
Accreditation and CPD
Develop or source appropriate training programs to meet the learning and development strategy and annual plans for GEMI and its distribution networks;

Work closely with Compliance, Consumer Finance SFE and distribution
stakeholders to ensure we build programs that support the business strategy and identified needs. This also includes (where appropriate) working with Consumer Finance SFE on sales tools, etc.;

Work with GEMI L&D Leader and Senior L&D consultant when developing training programs (including accreditation and CPD).;

Work closely with Legal, Risk & Compliance areas to ensure that all training complies with relevant legislation and GE policy. This includes ensuring that all training is appropriately signed off by relevant compliance, legal and business stakeholders as required;

Facilitate training;

Be a technical SME (expert) for the applicable Policy and Procedure and products to ensure staff receive appropriate training and we meet our regulatory obligations and minimise incidence of issues and potential breaches; and

Keep abreast of all regulatory, policy, procedure and product changes to ensure that training material is relevant and up to date.

Support Business Projects
Assist in conducting training needs analysis to ensure training reflects changes to policy and procedure;

Support all business projects with on time, effective training solutions;

Ensure solutions meet needs of business;

Design appropriate material (including appropriate assessments) with assistance of L&D Consultants;

Ensure all training material has the relevant sign-offs and that appropriate soft and hard copy files are established;

Facilitate training; and

Keep abreast of all regulatory, policy, procedure and product changes to ensure that training material is relevant and up to date and supports business initiatives.
Maintain Training Records
Maintain effective training administration including room bookings, invitations and myLearning scheduling; and

With the assistance of the L&D System Specialist ensure we meet our regulatory requirements in relation to tracking training.
Qualifications

•L&D Certificate 4
•T1 and or T2 accreditation

Experience

•5 years plus experience in a training role.
•5 years plus experience in the financial services industry (including relevant financial services regulation).
•Experience in a highly compliant work environment.
•Experience utilizing digitized solutions for delivering training programs.

Technical Knowledge

•Detailed understanding of insurance industry.
•Understanding of Chapter 7 Corporations Act FSRA requirements.


Skills
•Ability to develop training programs thorough understanding of adult learning principles.
•Sales skills (an understanding of).
•Outstanding interpersonal skills ability to communicate at all levels.
•Proven organisation skills.
•Computer literacy.
•Ability to manage and influence key, senior stakeholders.
•Ability to work under pressure.
•Is self directed and able to work autonomously.
•Inspires others through example & commitment to service excellence.
•Has a strategic approach to solving problems.
•Able to prioritise key tasks and manage accordingly.
•Takes accountability for meeting deadlines and completion of tasks.
•Proven ability to work in accordance to Compliance, Legislative & Regulatory requirements.
•Maintains up to date knowledge of Compliance, Legislative & Regulatory requirements and seeks further clarification if required.
•Commitment to continuing self and team individual development.
•Role Models GE Values and always acts with unyielding integrity

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