Service Delivery Manager

Job ID SO_DEL-0621687 Job type Full-time Regular Work country Australia Position type Professional Work city Brisbane Posted 10-Dec-2013 Travel Unknown at this time Job area IT & Telecommunications (non consulting) Business group SO Delivery Job category Project Management Business unit ServiceMgmt Job role Service Delivery Manager Job role skillset IT Service Management Commissionable/Sales-Incentive jobs only No

Job description

Our Global Technology Services (GTS) unit offers end-to-end IT consulting and business services supported by an unparalleled global delivery network. At GTS, we provide our clients with innovative technology solutions that help them to improve their business processes and in turn, profitability. Strategic Outsourcing and Delivery (SO DEL) participate in the pursuit and qualification of new strategic outsourcing engagements and incremental business opportunities, and deliver a broad range of application management and managed operations services to IBM's strategic outsourcing customers in Australia and New Zealand. Our mission is to provide high quality, cost-effective strategic outsourcing services to our customers, and to be proactive in identifying and responding to their business needs. We have a pervasive focus on expanding and strengthening our strategic outsourcing capabilities and offerings, in line with our strategy of building a sustainable and profitable business.