Job Description
Brief Description of the Organization
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.
Description
Citibank
brings the strength and expertise of one of the world’s largest
financial services companies to personal customers in more than 100
countries and 200 cities. By
combining local expertise with the strength of Citibank’s worldwide
consumer banking network, we are able to offer some of the world’s
leading financial services products.
As
the Credit Initiation Officer you will be responsible for actioning all
‘new business’ and ‘portfolio’ applications for unsecured credit
according to Citibank procedures in an effective and efficient manner in
accordance with operational objectives. Reporting
to the unit manager, this role will suit someone with strong knowledge
of the Unsecured Credit Lending business and has a solid level of
experience working in a Credit Operations environment along with people
and process management skills.
This role is based at Rhodes.
KEY ACCOUNTABILITIES:
-
Responsible for processing credit approvals and limit assignments (incl. reassessments) for ‘Card’ and Ready Credit and Partnership products in accordance with departmental and Risk standards
-
Reviewing and analysing all “exception” application requests
-
Provide superior service to customers, both internal & external, in order to build relationships and rapport.
-
Monitor and report on status of ‘work queues/flows’ on a daily and weekly basis or as directed by the Manager, Credit Approvals
-
Review and effectively/efficiently act on feedback in relation to quality assurance issues
-
Assist with the review of and provide feedback in relation to proposed ‘cards’ & Ready Credit ‘new business’ & ‘portfolio’ and Partnership campaigns
-
Assist with the provision of feedback in relation to operational results
-
Act as a support and guide for other Citibank departments and external parties in relation to the Partnerships approvals process
-
Provide support and back-up to other business units within Unsecured Credit Acceptance.
-
Show insight into motivation and needs of others. Actively contribute to & facilitate team collaboration within and across business units. Encourage others to contribute to and build teams. Model desired behaviours
-
Operate effectively/accurately in a high volume operational environment, with attention to detail.
-
Effectively & efficiently perform &/or facilitate relevant ‘on-the-job’ training as per department/unit requirements.
-
Effectively & efficiently undertake any other relevant duties as directed by the Manager, Credit Approvals
Qualifications
To be successful for this position you will have: -
-
Underwriting experience mandatory
-
Must hold Unsecured Credit Delegation of $30K or more
-
Demonstrate an advanced level of ‘operational’ & general product knowledge with regard to Citibank ‘Card’ & Ready Credit products
-
Ability to interpret financial statements e.g. P&L
-
Excellent communications skills – written and verbal
-
Proven ability to work without supervision, use initiative and work pro-actively.
-
PC literate with working knowledge of Microsoft Word and Excel.
-
Dedication to work toward and meet objectives both as an individual and as part of a highly committed team.
-
Show insight into the motivations and needs of others. Facilitate team collaboration within and across business units
No
contribution goes unnoticed here, so you’ll be rewarded with a network
of global contacts and the skills and experience to grow your career. Remember, with our world of opportunity, you should never settle for anything less than exactly what you want. To apply please follow the online links.
No comments:
Post a Comment