Technical Writing Manager Sydney Job

Job details

Looking for a company that sees documentation as an asset, not an afterthought? Want to lead a fantastic team of smart and enthusiastic writers? Seeking a creative outlet for your innovative documentation strategies? Believe that product and developer documentation is ready for disruption? Ready to help change the way millions of people, at thousands of our customers like NASA, Dow Jones, and the United Nations create software? Atlassian is the place for you! We're looking for a technical writing manager to lead our talented technical writing team - this is a team of 16 based across Sydney and San Francisco. What you'll do Manage the portfolio of product, developer and enterprise documentation: define and execute the creation & publishing strategy; manage priorities and resources across multiple products and cross functional teams; ensure documentation excellence; Define the long-term documentation vision, and actively lead the team of technical writers based in Sydney and San Francisco to deliver it Develop the careers of the technical writing team, recruiting and training staff as needed Work with the product management, design, development and support teams to consistently deliver great experiences via our documentation Own documentation metrics: accountable for documentation scope, value & audience satisfaction Assess, identify and implement effective strategies for scaling documentation creation and publishing Identify and develop opportunities for innovative content, content creation, content management & community involvement. Use latest technological advances to disrupt traditional documentation approaches What you've done Managed and led technical documentation and editorial teams for multiple software products for more than five years Managed technical writers in Agile environments Successfully developed and managed user experience based strategies and programs for creating and publishing web based documentation Implemented web metrics and analysis-driven approaches to determine and measure those strategies Written for non-technical, technical and developer audiences Created the information architecture and content for developer documentation, including tutorials, API & SDK documentation Experienced with development concepts, such as source code management, code review and continuous integration Delivered community-based help and support web experiences Preferably developed thought-leadership content, customer stories and technical blog articles Key Skills You love writing, love technology, love combining the two You constantly strive for simpler documentation You understand why simple documentation is not simple You know Agile development's demands and take advantage of its opportunities You constantly seek feedback You know when the best documentation is the product You love leading and inspiring passionate technical writers You obsess about documentation's unsolved challenges You believe in making a difference with documentation

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