Date: Jan 14, 2014
Location: Sydney, AU
About the Role and Responsibilities
The Receptionist is responsible for managing the reception area and switchboard for the Sydney office. This means the incumbent is often the first point of contact for customers visiting the office in person, or for contact over the telephone. This is a support role but still maintains some customer contact and therefore requires the incumbent to be up to date with company information and have excellent presentation. This is because first impressions are often lasting impressions where our customers are concerned. The role also requires a team member who is flexible and confident in managing their workload in a fast paced environment, and is able to meet the requests of various business units. This person will require high attention to detail as he/she will be managing a very large customer database - details of which must be entered accurately and in a timely manner.
PRIMARY TASKS
- Ensure reception area is covered at all times, ensuring the cleanliness and professionalism of the area.
- Greet & receiving guests in a friendly, professional and welcoming manner
- Record seminar attendees and distribute security passes to them
- Order flowers arrangements on weekly basis and ensure newspapers are delivered daily
- Coordinate office maintenance and repair. Act as point of contact for Building Management and communicate announcements/updates to staff as needed.
- Managing incoming and outgoing calls in a friendly, professional and efficient manner
- Answer general enquiries where possible and/or redirect incoming calls to the appropriate employee
- Ensure all general voicemail is checked and messages forwarded
- Process and record all outgoing and incoming courier/mail
- Act as a central point of contact for booking of conference rooms and pre-booking conference calls
- Responsibility for quotes from all office suppliers; coordinate car park facilities and mobile phones for eligible staff
- Coordinate catering when requested
- Arrange travel on behalf of Regional Sales Director and other senior management as required
- Ad hoc administration tasks as required. Includes stationery orders, document creation, first-aid supplies, stocking up of staplers and drinks when needed.
Qualifications
SELECTION CRITERIA/ KEY COMPETENCIES
- Previous experience in a similar role, preferably within a corporate environment.
- Excellent telephone manner : clear, polite and customer focused
- Highly organized with a mature outlook
- Effective time management skills
- Proactive, takes initiative
- Maintains a high level of activity
- Able to interact with all levels, both inside and outside the Company
- Ability to work under pressure and to prioritise tasks
- Ability to work within a team, motivate others, and to also work autonomously with minimal supervision
- Proficient in Microsoft Outlook, Excel and Word skills
We offer a full range of competitive benefits to our full-time employees
How do you break into our network……just apply
J2W-MON
J2W-LI-IO
Job: Accounting/Finance Administration
Primary Location: APAC-AUS-NSW-Sydney
Position Number: SOURCE150114
Schedule: Full-time
Job Segments: Receptionist, Outside Sales, Accounting, Document Management, Database, Administrative, Sales, Finance, Technology
Apply now
The Receptionist is responsible for managing the reception area and switchboard for the Sydney office. This means the incumbent is often the first point of contact for customers visiting the office in person, or for contact over the telephone. This is a support role but still maintains some customer contact and therefore requires the incumbent to be up to date with company information and have excellent presentation. This is because first impressions are often lasting impressions where our customers are concerned. The role also requires a team member who is flexible and confident in managing their workload in a fast paced environment, and is able to meet the requests of various business units. This person will require high attention to detail as he/she will be managing a very large customer database - details of which must be entered accurately and in a timely manner.
PRIMARY TASKS
- Ensure reception area is covered at all times, ensuring the cleanliness and professionalism of the area.
- Greet & receiving guests in a friendly, professional and welcoming manner
- Record seminar attendees and distribute security passes to them
- Order flowers arrangements on weekly basis and ensure newspapers are delivered daily
- Coordinate office maintenance and repair. Act as point of contact for Building Management and communicate announcements/updates to staff as needed.
- Managing incoming and outgoing calls in a friendly, professional and efficient manner
- Answer general enquiries where possible and/or redirect incoming calls to the appropriate employee
- Ensure all general voicemail is checked and messages forwarded
- Process and record all outgoing and incoming courier/mail
- Act as a central point of contact for booking of conference rooms and pre-booking conference calls
- Responsibility for quotes from all office suppliers; coordinate car park facilities and mobile phones for eligible staff
- Coordinate catering when requested
- Arrange travel on behalf of Regional Sales Director and other senior management as required
- Ad hoc administration tasks as required. Includes stationery orders, document creation, first-aid supplies, stocking up of staplers and drinks when needed.
Qualifications
SELECTION CRITERIA/ KEY COMPETENCIES
- Previous experience in a similar role, preferably within a corporate environment.
- Excellent telephone manner : clear, polite and customer focused
- Highly organized with a mature outlook
- Effective time management skills
- Proactive, takes initiative
- Maintains a high level of activity
- Able to interact with all levels, both inside and outside the Company
- Ability to work under pressure and to prioritise tasks
- Ability to work within a team, motivate others, and to also work autonomously with minimal supervision
- Proficient in Microsoft Outlook, Excel and Word skills
We offer a full range of competitive benefits to our full-time employees
How do you break into our network……just apply
J2W-MON
J2W-LI-IO
Job: Accounting/Finance Administration
Primary Location: APAC-AUS-NSW-Sydney
Position Number: SOURCE150114
Schedule: Full-time
Job Segments: Receptionist, Outside Sales, Accounting, Document Management, Database, Administrative, Sales, Finance, Technology
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