- Job Number: Various
- Australia
- Posted: Dec. 6, 2013
- Retail Store
Job Summary
As
businesses discover the power of Apple computers and mobile devices,
it’s your job — as a Solutions Engineer — to show them how to introduce
these products into their workplaces. You collaborate with customers to
create unique and elegantly simple technical solutions. You’re also part
of a dynamic team at the Apple Store that are passionate about
delivering smart solutions to business users. You challenge yourself to
keep building your technical knowledge and professional skills. And you
truly understand how Apple technology can work in any environment.
Key Qualifications
- Extensive experience in mixed-technology environments, including enterprise-level infrastructure.
- Experience interacting with customers at all levels of responsibility and technical expertise.
- Ability to coach the sales teams in technical issues to enhance their customer interactions.
Description
As
a Solutions Engineer, you’re part of a team that helps customers
introduce Apple technology within their businesses. Your team meets
business customers to understand their needs, looking for ways Apple can
help them compete efficiently and effectively. You educate not only
customers, but also your team members about the capabilities of Apple
products in the workplace. Next, you create solutions that are
appropriate for your customer’s environment by leveraging an extensive
knowledge base, tapping into your own experience and collaborating with
third-party providers. Finally, you work with customers to pinpoint the
ideal solutions for their needs. By enabling business customers to use
technology more effectively, you not only help them succeed, you also
help Apple succeed with businesses.
Additional Requirements
•You have at least five years of experience in a technical solutions environment.
•In addition to technical knowledge, you have strong people and presentation skills.
•You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
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