- Job Number: Various
- Australia
- Posted: Dec. 6, 2013
- Retail Store
Job Summary
The
Apple Store is a retail environment like no other — uniquely focused on
delivering amazing customer experiences. As an Expert, you introduce
people to the exciting world of Apple, turning curious visitors into
loyal customers. You thrive on interactions with team members as well as
with customers. And you get great satisfaction from helping people
develop lifelong relationships with Apple every day.
Key Qualifications
- Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products.
- Proven experience in sales and technology solutions, as well as in developing customer loyalty.
- Ability to consistently deliver great customer experiences — no matter what the situation.
Description
As
an Expert, you are a leader in sales, product knowledge and solutions,
and highly influential in how you engage with customers. But you also
know how to turn mild customer curiosity into intense interest — and
ownership. As new products and initiatives emerge, you are the first to
learn, share and inspire your team members through approachability and
action. You always meet, and at times exceed, your established
performance goals. You’re proud to represent Apple, and you exemplify
that in all your interactions with customers.
Additional Requirements
•You’re passionate about Apple, and you inspire and educate others about all that Apple has to offer.
•You can set the standard for Apple’s unique style of service through words and action.
•You have strong people skills — you’re approachable, a good listener and empathetic.
•You can serve as an engaging role model to Specialists.
•You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
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