Personal Banking Executive (Part Time 21 hours), Canberra

• Company

  HSBC

• Location

  Australia-Canberra

• Remuneration

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  06-Nov-2013

• eFC Ref no

  1297618

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See job description for details

Part-Time Opportunity: 21 hours per week
Monday: 9:30am – 4:00pm
Wednesday: 11:30am- 2:30pm

Thursday & Friday: 9:30am – 2:30pm

Some careers shine brighter than others.If you're looking for a career that will help you to stand out, join HSBC and fulfil your potential.

Sales, Distribution and Business Development plays a vital role in meeting customer needs by offering the right products through the right channels to the right customer segments, thereby maximising value and business revenue. Responsible for achieving sales and revenue targets and implementing distribution strategy, the team drives the delivery of market leading retail customer experiences.

We are currently seeking an ambitious individual to join this team in the role of Part Time Personal Banking Executive in our Canberra Branch.

Your main responsibilities will include:

• 
  Advising on and providing a range of financial services to branch customers, which include responding to enquires and opening accounts.
• 
  Achieving set referral and sales targets, by promoting cross-selling opportunities and contributing to the front lines sales delivery of personal products and services.
• 
  Actively promoting our full range of products and services in liaison with other related entities.
• 
  Assisting customers in preparing necessary documentation.
• 
  Handling customer complaints promptly and efficiently.

Qualifications:

To be successful in this role, you will need:

• 
  The Higher School Certificate or equivalent certification/education.
• 
  A minimum of 1 year experience within a Financial Services institution with a proven track record of achieving cross-sales and referral targets.
• 
  Strong communication and interpersonal skills, including the ability work cohesively within a team environment.
• 
  A passion for delivering first-class customer service and a willingness to take initiative.
• 
  A proven ability to prioritise workloads and strong attention to detail.
• 
  The ability to build positive relationships with a variety of internal and external stakeholders.
• 
  Cantonese or Mandarin speaking skills are desirable.

You'll achieve more when you join HSBC. www.hsbc.com.au/careers

HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. To preserve the confidentiality of all information you provide to us, we have adopted a Privacy Policy which can be viewed at hsbc.com.au.

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